Monday 3 February 2014

Avid MC or Symphony: Exception:MSM:Unknown directory

Problem: After system has crashed, I can't import media to the bin getting an error: Exception:MSM:Unknown directory. Seems it's all about corrupted media.

Solution(s): What I found as possible solutions on Avid forums you can find below, but what actually helped me was much more simplier:
I've deleted media files (.mxf) in Avid MediaFiles directory which I suspect to be corrupted and it worked again!
In my case these were the last files I've imported and actually during this import system crash happened. So it should be the first thing to try. If you have no idea which files are corrupted, you have 2 possible solutions below: